Document Help

Having trouble downloading documents from Forms or My Aid Status?

To download documents from our website, you must have the latest version of your browser installed as well as the ability to open PDF documents.

Some browsers, such as Chrome, have built-in PDF viewers. If your browser does not have a built-in viewer, you will need to install the Adobe Reader plug-in.

Using Firefox

When using Firefox's built-in PDF viewer, the form may not populate with data and you may receive the following error message:


If this occurs, click "Open With Different Viewer" and choose the
Adobe Reader plug-in

Still Having Trouble?

If you are unable to download documents from our website, please contact us.