UCSB Financial Aid and Scholarships adheres to all federal, state and institutional guidelines. Select a policy below to view the full details.
Student Rights
- Respect: To be given courteous and considerate treatment, as well as dignity and respect.
- Privacy: To have all of your records and data treated confidentially.
- Speed: To receive a timely response in your requests for services.
- Feedback: To voice a complaint or make a comment or suggestion on any aspect of our office.
- Transparency: To an explanation of how your financial aid eligibility was determined.
(Note: We review each case individually but apply guidelines consistently as determined by the UCSB Financial Aid Advisory Committee.) - Choice: To accept or decline any or all types of Financial Aid you have been offered.
- Flexibility: To cancel a loan you have already accepted during the current academic year (repayment may apply).
- Information: To be provided information on UCSB's policies on withdrawals and refunds.
- Appeals: To appeal a decision made by our office or to provide us with new information.
Student Responsibilities
- Communication: To be courteous and considerate when communicating with the Office.
- Education: To read and understand all information provided regarding your Financial Aid.
(Be proactive. Relying on friends for info can be risky.) - Accuracy: To provide accurate information (enrollment, housing, etc.) in a timely fashion.
- Timeliness: To submit all requested documents promptly.
- Integrity: To use Financial Aid funds only for expenses related to enrollment.
- Deadlines: To be aware of deadlines and pay (or defer) all BARC expenses on time.
- Academics: To make satisfactory academic progress towards your degree.
- Repayment: To repay any loans according to the terms of your promissory note.
- Exit: To complete an exit interview prior to leaving the University (if you have loans).